Migrating Millions of Viewers Without Losing Trust

NBC & Bravo Content Migration to Peacock Strategy

The Problem
NBCUniversal’s exit from Hulu required moving massive audiences to Peacock — without triggering churn or brand confusion.

Insight
This wasn’t a “switch.” It was a homecoming — fans needed reassurance, clarity, and value.

Strategy
Create a full-funnel migration strategy combining:

  • Content exclusivity

  • Emotional reassurance

  • Aggressive but thoughtful pricing

My Role
Led strategic framing, messaging architecture, and cross-portfolio alignment across brand, content, and performance teams.

Execution

  • Developed “Welcome Home” positioning

  • Orchestrated coordinated Bravo, NBC, and Peacock messaging

  • Launched a $1.99 limited-time offer to lower friction

  • Managed phased content migration and lifecycle comms

Impact

  • Targeted 876K subscriber by EOY across paid, free-to-paid, and offer-driven acquisition

  • Strengthened Peacock’s identity as the streaming home for NBC & Bravo

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